Help & Support
We've got the answers.
Still baffled by social media? Maybe you already know what a landing page is, but you're not sure what it does, or why you need one. For whatever social media question you have, you'll find an answer here. If you've still got outstanding questions dedicated help is only a phone call away.
Top GOSO Frequently Asked Questions
- What is GOSO?
- Do I have to set up everything myself or does GOSO help me?
- Can I change the look and feel of the landing page to match my website?
- What's the advantage of using a GOSO landing page over my dealer website?
- What does the GOSO inventory management system do?
- Why do I need to use the GOSO inventory management system if I already have a dealer management system?
- Can I use GOSO as a CRM?
- What social networks does GOSO support?
- Can customers search my inventory on Facebook and MySpace?
- What's buzz monitoring?
- Why should I care about what people are saying about my dealership on the web?
- Why is my online brand reputation so important?
- What's the advantage of using GOSO over another online rating system?
General Help
General, Security, Backup, Billing, etc.
- What is GOSO?
- How will GOSO help me to earn money?
- Can you guarantee that GOSO will generate leads?
- I thought Social Media was free, why does GOSO cost money?
Custom Landing Pages
Design, Customization, SEO, etc.
- What is a landing page?
- Can I change the look and feel of the landing page to match my website?
- So, I can change the look of these pages, I get it, but how easy is it?
- Why can't I just point my social media campaign to my website?
Inventory Management
Feed Integration, Adding Vehicles, Generating Videos, etc.
- What does the GOSO inventory management system do?
- Why do I need to use the GOSO inventory management system if I already have a dealer management system?
- What's so special about rich media content? Where does GOSO obtain this information?
- How long does it take to generate video?
Lead Management
Leads, CRM Export, etc.
- Can I use GOSO as a CRM?
- What information do you collect in your lead management tool?
- I have a CRM, do I have to use GOSO for lead management?
- What's so special about the data you collect?
Inventory Broadcast
Social Networks, Social Bookmarks, etc.
- What social networks does GOSO support?
- Can customers search my inventory on Facebook and MySpace?
- What's the advantage of using GOSO compared to other social media broadcasting systems?
- How does GOSO know when to publish to a social network, social bookmark or blog?
Buzz Monitoring
Managing Channels, Adding Profiles, etc.
- What's buzz monitoring?
- How important can buzz monitoring be?
- Why should I care about what people are saying about my dealership on the web?
- How do I engage with customers when they mention me?
Testimonial Management
Testimonial Pages, Recommendation Engine, etc.
- What are GOSO testimonial pages?
- Why is my online brand reputation so important?
- What's the advantage of using GOSO over another online rating system?
- How will these testimonials help my SEO rating?